Return Policy

Return Policy

Thanks for choosing The Run House!

We want you to be able to give your shoes a good test. Bring them out for a run, but if you feel they aren’t working for you, then they aren’t working for us. Bring them back within 30 days of purchase and we’ll work with you to find something that better suits your needs. For any product that has been worn, we will be able to offer an EXCHANGE or STORE CREDIT only.

In order to receive a refund on your return, the items must be unused, in all original packaging, have tags still attached and be accompanied by a receipt within 30 days of purchase. All items that have a design printed on them are FINAL SALE, as they are made to order. Please ensure that the size and design combination is correct before ordering.

Any apparel or accessory items purchased online with a design on them are also FINAL SALE, as they are all made to order.

If you have questions about sizing, please ask an associate or reach out to prior to ordering.

All sale items purchased are FINAL SALE.