Shipping policy

Processing time

In-stock orders ship within 2–3 business days. Custom-printed team-store items are made to order and ship within 5–7 business days. Orders placed on weekends or holidays begin processing the next business day. You'll get a tracking email as soon as your order ships.

U.S. shipping

• Free Economy shipping on orders $99.99 and up (5–8 business days in transit)
• Orders under $99.99: $8.50 for packages up to 5 lb, or $19.90 for 5–70 lb (5–8 business days)

Items shipped by our brand partners

Some products ship directly from the brand. They may arrive in a separate package with their own tracking, and their shipping rates are calculated at checkout.

Canada and international

We ship to most countries through DHL eCommerce and UPS. Rates and delivery estimates are calculated at checkout. Duties and taxes may be prepaid at checkout when available; otherwise they're the customer's responsibility on delivery. Returns and exchanges on international orders aren't free; email help@therunhouse.com to start one.

Lost, late or damaged packages

If your order arrives damaged or tracking stops updating, email help@therunhouse.com with your order number and we'll help. Orders with Checkout+ include package protection.

Address changes

Please double-check your shipping address. Contact us right away if it needs to change. Once an order ships, we can't redirect it.