Our Custom Fitting Process

Finding the perfect pair of shoes that feel good and support your mechanics to prevent injury shouldn't be guesswork. At The Run House, we've developed a comprehensive 5-step fitting process to find the best possible fit for your unique needs. No appointment necessary — just stop by and experience the difference.

1
Staff member consulting with customer during fitting process

Getting to Know You

We take a personalized approach with every customer. Our fitting process begins with understanding your unique needs, including any past or present injuries, your exercise goals, and the activities you participate in. This conversation helps us tailor our recommendations specifically to you.

2

Learning About Your Feet

Our advanced foot scanner captures comprehensive information about your feet, including length, width, girth, instep, and arch height. It also provides a pressure gait analysis that identifies potential areas of discomfort. We'll review your personalized 3D model with you, all at no additional cost.

3D foot scanning technology for accurate measurements
3
Gait analysis during the custom fitting process

Analyzing Your Gait

Observing how you walk reveals crucial information about your ankle and foot movement. We look for any pronation patterns to determine the ideal level of support and cushioning needed in your shoes and insoles, ensuring proper alignment and comfort.

4

Testing Your Options

After narrowing down the best options for you, we'll have you test two or three pairs of shoes. We'll observe your gait in each pair to ensure consistency with your natural movement. While our expertise guides the selection process, your comfort is the ultimate deciding factor in finding the perfect match.

Customer trying on shoes during fitting process
5
Custom insole fitting for complete comfort

Perfect Customization

The final step involves addressing any remaining pressure points identified during your foot scan. We'll recommend personalized insoles that complement your shoes, providing complete support and maximizing comfort for your unique foot structure.

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